Media Coverage
How Are BNPL Providers Overcoming Industry Myths to Ensure Success?
Payments are arguably the face of fintech. When you think about financial technology, it is easy to think about solutions which are making payments faster, easier and more accessible.
5 Credit Card Trends to Watch for in 2024
APRs may begin to fall, proposed legislation could upend the rewards world and your cards might lose their stripes.
Maintaining Customer Loyalty in the Face of Inflation
In times of inflation and economic uncertainty, customer expectations of brands increase. Brands that acknowledge inflation’s effects on business show vulnerability, which, when perceived as genuine, can build customer loyalty. Conversely, brands that fail to be transparent, will lose trust. The author recommends five strategies for companies to maintain consumer trust during these periods.
What to expect in financial services in 2024 with i2c’s Serena Smith
i2c’s Chief Client Officer, Serena Smith, joins us on the Tearsheet Podcast to discuss how banks and fintechs can invest in their future today.
Overspent in December? Here’s How to Battle the January Blues
Devising a plan to face down bills and debt from the previous month can help.
Buy Now, Pay Later to Surge in 2024 as Consumers Demand ‘Micro-Credit’
Just a few years ago, buy now, pay later was a relatively new concept — one that’s now gone mainstream, Jacqueline White, president of i2c, told Karen Webster.
Overspent in December? Here’s how to battle the January blues
If you went over your budget during the holidays, take steps to start paying down your debt and get your finances back on track.
Money20/20 USA: Serena Smith from i2c on customer-centricity
Serena Smith, Chief Client Officer at i2c, stopped by to speak to FinTech Magazine at Money20/20 USA about the importance of customer-centricity
Why Offering BNPL Makes Sense for Banks and Credit Unions
Amid heavy credit card competition, the best way to stand out is to provide an excellent customer experience.
New Survey Finds American Consumers Will Spend Less on Holidays This Year Because of Inflation
The full report of survey results is available free for download. It offers insights into generational differences in holiday spending, in-store vs online shopping, and details about the most popular methods of payment.
The Future Unveiled: Generative AI’s influence on financial institutions, from Customer Care to Fraud Prevention
In finance, generative AI transforms customer service with advanced conversational AI and NLP, boosting satisfaction and revenues. Additionally, it impacts fraud detection by crafting synthetic data, cutting false positives and improving detection rates significantly.
Generation Z Will Help Shape Payments Innovations for Years to Come
Jacqueline White, president at i2c, told PYMNTS in a recent interview that “what’s next” in payments may be determined by demographics.
The Strategy Behind Amazon Pay’s Buy Now, Pay Later Push
Amazon Pay is doubling down on offering buy now, pay later to other retailers who use its payments service on their own sites.
Summer Spending Survey Reveals Generational View on Credit Options
Finopotamus aims to highlight white papers, surveys and reports that provide a glimpse as to what is taking place and/or impacting credit unions and other organizations in the financial services industry.