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FI Payments Innovation Agenda

A blueprint for creating an innovation mindset

The modern innovation model has four tenets: Make innovation efforts about the customer, make them accountable, make them relevant, and make innovation a culture and a mindset. Top innovators follow this model, use the latest technology, and pave a clear path to continued success in operationalizing innovation.

 

Making Innovation Customer Focused

80 Top Performers
42 Middle Performers
27 Bottom Performers

Plan to invest in consumer engagement in the next three years

Making Innovation Accountable

80 Top Performers
34 Middle Performers
20 Bottom Performers

Consider increased demand for high margin services in ROI calculations

Making Innovation Relevant

100 Top Performers
84 Middle Performers
27 Bottom Performers

Rate their innovation success as very/extremely successful

Playbook

The FI Payments Innovation Agenda

Webinar

Creating an Effective Innovation Agenda

Infographic

The Key Components of a Successful Innovation Model

Infographic

Payments Focus: Areas Vs. Feature

2018 Innovation Readiness playbooks

Access playbooks with actionable insight, infographics, and webinars to hone your business strategy and execution.

Top payments performers

Learn what the top innovators do to separate from those in the middle of the pack and what attributes lead to success.

Mid-size FIs

Understand whether how FIs between $5B and $25B are succeeding at innovation and what they can do to improve.

Commercial and community banks and credit unions

How successful are CUs and community and commercial banks at rolling out innovative payments solutions consumers want?

Scaling payments innovation

Being responsive to market needs is key to success. FIs with the ability to test and iterate innovations in a sandbox have outcomes that rival Top Performing FIs.

Customer experience and engagement

Digital experience is important, but customer engagement is what really matters when it comes to being the brand of choice. Learn how top innovators differentiate.

FI payments innovation agenda

Successful FIs demonstrate that there’s a modern blueprint to operationalizing innovation and making it a sustainable core competency.