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Payment Hub

i2c chats with PYMNTS about its latest innovation, Payment Hub.

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Customer Experience and Engagement

Investing in customer engagement innovation pays dividends

Engagement in payments really matters. FIs that focus on consumer engagement and experience strategies are more tuned in to their customers’ needs. The result: They’re able to differentiate their brand and roll out new products and features they say are more successful in market.

 
37 CE Focused
26 Non-CE Focused

Say their most recent innovation was extremely successful

66 CE Focused
46 Non-CE Focused

Report payments technology as a priority for next three years

70 CE Focused
46 Non-CE Focused

Will focus on digital wallets in the next three years

Playbook

Customer Experience and Engagement

Webinar

Top Payments Performers

Infographic

Areas and Features of Focus for Modern FIs

Infographic

Payments Focus: Past Vs. Future

2018 Innovation Readiness playbooks

Access playbooks with actionable insight, infographics, and webinars to hone your business strategy and execution.

Top payments performers

Learn what the top innovators do to separate from those in the middle of the pack and what attributes lead to success.

Mid-size FIs

Understand whether how FIs between $5B and $25B are succeeding at innovation and what they can do to improve.

Commercial and community banks and credit unions

How successful are CUs and community and commercial banks at rolling out innovative payments solutions consumers want?

Scaling payments innovation

Being responsive to market needs is key to success. FIs with the ability to test and iterate innovations in a sandbox have outcomes that rival Top Performing FIs.

Customer experience and engagement

Digital experience is important, but customer engagement is what really matters when it comes to being the brand of choice. Learn how top innovators differentiate.

FI payments innovation agenda

Successful FIs demonstrate that there’s a modern blueprint to operationalizing innovation and making it a sustainable core competency.